FAQ’s

What is the ordering process?

  1. Shopping: Peruse the website and all it has to offer.  After finding the invitation design you prefer, select the design and complete the transaction including quantity, event details, and checkout.
  2. Editing: After you check out, we will receive your order details and complete a digital mockup using the information you’ve provided.  Via email, you will receive the digital mockup of the invitation design you’ve chosen with you event details within 48hrs of placing your order.
  3. Revisions: We offer three (3) complimentary rounds of revisions or edits to the digital draft you received. This is the time to carefully review the draft for spelling errors, content errors/inaccuracies, and/or any design changes. All change requests MUST be submitted in writing. While there is no limit the number of changes requested in a single revision, please keep in mind that there are only three (3) complimentary rounds.  Each additional round will assessed a fee not more than $50 per round.     
  4. Proof Approval: Once all changes have been made and you are pleased with the digital proof, you will give up permission to proceed to production with “approved for print” via email.  Please note, there will be no changes or refunds after approval is given.    

How long does it take to get my order?

  • Orders are processed as they arrive.
  • You can expect to receive your digital proof within 48hrs of completing your order.
  • Production for most invitations will be 4 weeks from the date of proof approval
  • Rush orders may be possible for some invitations. When available the rush fee is 40% of the order total.

Are there shipping options?

                We ship all orders via FedEx.  All orders are tracked and insured